We’re a Salesforce PDO at heart. And we still ship like one.
Aquiva started as a Salesforce Product Development Outsourcer, and the muscle never went away. We design, build, package, ship, and sustain products that run inside your customers' orgs: on the AgentExchange, on Agentforce, and across the hyperscalers when the platform alone isn't enough. AI-augmented PODs, ISV-grade discipline, the same engineers from prototype to renewal. Delivery runs from US, EU, and LatAm hubs; for a US ISV that means a nearshore team working your hours.
Salesforce Cloud Expert PDO · Select Partner · 10 yearsas a PDO · SOC 2 · 70+ verified reviews at 4.91/5
For teams building a product other companies will install, pay for, and keep through Salesforce’s release calendar.
Five situations ISVs hire us for most.
First listing
No listing yet. We take managed packages from namespace decision through 2GP, security review, and the AgentExchange listing itself, including the listing copy, evaluator orgs, and pricing flow.
A roadmap that needs to move faster
The product is live and the backlog keeps growing. An AI-augmented POD ships it in 1–5 day cycles at a fixed monthly rate, with the quality gates a packaged product needs on every PR. You set priorities; the POD turns them into shipped features.
A listing under stress
The listing works, and it's aging: dated UX, deprecated APIs, a security re-review on the calendar, subscribers on old versions. Modernization here is sequencing work; the listing can't stop shipping while it happens.
1GP to 2GP
Your source of truth is still a packaging org. Second-generation packaging moves it to the repo, and we run that migration with upgrade safety so no subscriber gets stranded on an old version.
The agent is the product
You're shipping an agent as the product, not a feature: something your customers' teams adopt, with the eval and versioning discipline that implies. If the agent points at your own team instead, that's Custom Solution Development →.
Engineers who’ve shipped products to other people’s orgs.
Three things that set our Product Development practice apart.
“An internal Salesforce build only has to work in your one org. An AgentExchange product has to work in many customer orgs, adhere to each customer's bespoke sharing model, align with their business processes and pass a security review that fails for things you didn't consider. Aquiva ships for the AgentExchange.”
We are a PDO, not an SI doing PDO work on the side
Aquiva has been a Salesforce Product Development Outsourcer for ten years. ISV partners like RainFocus, BetterUp, Hapi, and Kaptio hired us to build the products their customers use, not to set up their internal Salesforce. The work is package architecture across many customer installs, upgrade safety, and security review. Our AgentExchange listing shows 70+ verified reviews at 4.91/5. Salesforce hosts the reviews; we can't edit them. When Salesforce for your own org is the job, that work lives with our Salesforce practice.
AI leverage with product-grade discipline
Our PODs ship in 1–5 day cycles with PMD rulesets, AI code-review agents, and automated quality gates on every PR. Speed without the slop, because shipping fast into a customer's org is the easiest way to make a very expensive mistake.
We stay after launch
A listing's life is mostly after launch: three Salesforce releases a year, periodic security re-reviews, customers spread across every version you've shipped. We run SLA-backed sustaining and release-cycle regression coverage for published apps, ours or anyone's.
“DIY AI was a phase. We spent a year wiring OpenAI into Salesforce by hand. Then Agentforce came and turned most of it into a checkbox. I'm not bitter. We learned a lot. And appreciate Agentforce more.”
From idea to listing, and every renewal after.
Most of the partners on our wall are ISVs. We've taken apps from concept to AgentExchange listing, modernized legacy listings that were losing customers, and sustained published apps through every Salesforce release for years. We run the whole ISV journey, or join wherever you need us.
Strategy
Decide what to ship, on which partnership track, and who it's for.
- Salesforce partnership strategy (Select vs. Summit, OEM, co-sell)
- Use case identification and ICP definition
- Market and competitor research
- Business case and pricing model
- Roadmap planning
Design
Architecture, UX, and the validation assets you need before stakeholders sign off on the build.
- UX design and high-fidelity mockups
- Solution and architecture planning (managed package, namespace, dependencies)
- User journey and scope creation
- Customer-validation assets (clickable prototypes, demo scripts)
Build
AI-augmented engineering with the discipline a packaged product needs in orgs your customers run.
- AI-augmented agile development
- QA, automated test coverage, PMD + AI code review on every PR
- Packaging strategy (1GP, 2GP, OEM)
- AgentExchange security review prep and remediation
- End-user documentation and admin guides
Launch
The parts of launch that aren't code: listing, evaluators, partner team, pricing model, training.
- AgentExchange listing strategy, copy, and demo assets
- Test environment provisioning for evaluators
- Go-to-market support with the Salesforce partner team
- Pricing, packaging, and trial flow design
- Training and change-management materials
Grow & Sustain
Customer implementations, telemetry, tier-3 support, and the release-cycle work that keeps a listing healthy.
- Customer implementation services
- Adoption analytics and in-product telemetry
- Continuous roadmap planning
- Tier 3 engineering support and SLA-backed sustaining
- Performance, cost, and security optimization across releases
Not everything we ship is an app.
Apps are the flagship form factor, but plenty of products ship as extensions, agents, connectors, or modernizations. Every shape gets the DevSecOps pipelines, eval harnesses, telemetry, and sustaining discipline the AgentExchange ones get.
Apps
Managed-package products for the AgentExchange*. 1GP, 2GP, OEM. CI/CD built for packaged products: scratch-org strategies, branch-per-package promotion, customer-zero install rehearsals, rollback scripts. In-product telemetry and adoption funnels so the product team sees what works before the customer tells you what doesn't. The flagship form factor most ISVs hire us to ship; see Application Security for the security-review prep that runs alongside.
Extensions
Multi-cloud beyond the platform. Lambda, Cloud Run, Functions, Snowflake for the data layer, React front-ends when the UI has to be React. When LWC hits its ceiling, when Apex shouldn't be doing the compute. Same team extends off-platform; Salesforce stays the system of record.
Agents
Customer-facing Agentforce products that your customers' end-users adopt. The full practice, from planners and eval harnesses to multi-channel delivery, lives on Agentforce; internal agents pointed at your own team live on Custom Solution Development.
Connectors
Integration products and event-driven backbones shipped as part of the product. ERP, finance, HR, ITSM, marketing automation, identity. MuleSoft, Workato, Kafka, native APIs. Real-time, batch, or event-driven. Pick the pattern that fits the workload.
Modernizations
Legacy AgentExchange listings refreshed without losing customers. Dated UX, deprecated APIs, code that grew faster than it was refactored. Code audit, modernization roadmap, UX/UI redesign, DevOps uplift, sequenced so the listing keeps shipping while you rebuild underneath it.
Sustain & operate
Published apps need engineers who know them after launch. SLA-backed sustaining teams, customer escalations, release-cycle regression coverage, performance and cost optimization. The same engineers that built it stay close, or hand off cleanly to a dedicated sustain team.
*AgentExchange is the new name for AppExchange. See Salesforce’s announcement.
The work itself is changing fast.
AI compounds fast. Models, agents, tooling, and the patterns that work all move faster than any annual roadmap. We work alongside you to spot what's promising, prove it on real workflows, and put what survives into production. The output is products that are AI-native: agentic by default, not yesterday's apps with AI bolted on the side.
Stay current, ignore hype
The frontier moves every week. We track models, agents, tooling, and emerging patterns across the ecosystem, and bring you what's worth adopting.
Experiment to production
Sandboxed pilots on real workflows in days. Cheap to try, fast to kill the ones that don't pay off. When a pilot proves out, we ship it with the same product-grade discipline as the rest of the platform: tests, eval harnesses, observability, rollback paths.
Workflows, not just features
We rebuild the workflow around what AI makes possible: agents handle the steps machines do better, humans handle the rest, and legacy steps that no longer earn their place come out.
ISVs and product teams ship with us.
A sample of the products we've built, modernized, or kept running on the AgentExchange and beyond.
“I've worked with 5 PDOs and SIs on similar projects and the experience with Aquiva has been far and away the best. You are proactive, responsive, and willing to learn new skills to make our dreams a reality. You make me look good.”
“I'm continually impressed with the way the Aquiva team adapts and helps each other with a shared understanding of the problems we're solving, without losing sight of the end user.”
Common questions
What is Aquiva's product development service?
Aquiva designs, builds, packages, ships, and sustains products on the Salesforce AgentExchange, Agentforce, and across the hyperscalers. We operate as an AI-native PDO with a 10-year ISV track record.
What is a Salesforce PDO?
A PDO (Product Development Outsourcer) is a partner Salesforce certifies to build commercial products for the AgentExchange, formerly AppExchange. The work is managed-package architecture, security review, and the release-cycle upkeep a listing needs across many customer orgs.
What is the difference between a Salesforce PDO and an SI?
An SI (System Integrator) configures a company's own Salesforce org, where the software only has to work once. A PDO builds products that install into many customers' orgs, each with its own sharing model and release exposure, and that pass Salesforce's security review before listing.
Is Aquiva a certified Salesforce PDO?
Yes. Aquiva holds the Cloud Expert PDO designation and Select Partner status, with ten years of ISV product work on the platform for ISVs like RainFocus, BetterUp, Hapi, and Kaptio.
Does Aquiva build AgentExchange products?
Yes. We have built and maintained ISV products on Salesforce for over 10 years, from the AppExchange era to today's AgentExchange, covering the full lifecycle from prototype to listing to every renewal after.
What platforms does Aquiva build products on?
Salesforce (AgentExchange, Agentforce, OmniStudio, Experience Cloud), plus adjacent platforms and hyperscalers. We handle multi-cloud extension when the platform alone is not enough.
Can Aquiva migrate a 1GP managed package to 2GP?
Yes. Second-generation packaging makes the repo the source of truth: package versions build programmatically, and scratch orgs replace the packaging-org bottleneck. We run the migration with upgrade safety, sequenced so the listing keeps shipping while the packaging changes underneath it.
How does Aquiva handle the Salesforce security review?
Preparation runs alongside the build from the first architecture decisions: pre-submission audits, flagged patterns fixed as pull requests, and guidance through submission and reviewer Q&A. Robert Sösemann, Salesforce MVP and Aquiva's AI Lead, ported PMD (Program Mess Detector) to Apex, the static-analysis engine inside Salesforce Code Analyzer.
What happens after the AgentExchange listing goes live?
Most of a listing's life comes after launch. Salesforce ships three platform releases a year and re-reviews listings periodically, while customers spread across every version they installed. We cover that with SLA-backed sustaining and regression testing against each release preview, run by the engineers who built the product or a dedicated sustain team.
Your product is the proof.
We've shipped Salesforce products for ten years and built the PDO tooling and practices to show for it. Let's build yours, or sustain it, modernize it, or extend it where the platform ends.