Salesforce · What's Next
Agentify.Extend.Reinvent.

You bet on Salesforce. What comes next is the harder question.

Different companies are answering it different ways: going deeper into the platform, building agents on it, or investing in the systems around it. We help customers pick the path that fits the business.

Sales & Service CloudCPQ & BillingAgentforceData 360Experience CloudMuleSoftSlackAgentExchange
What we do

Your Salesforce consulting and engineering partner.

Salesforce is a technology platform: multi-tenant, secure, with a metadata model we use to ship features in weeks. We work with ISVs building products on Agentforce and AgentExchange, enterprise teams running their business on Salesforce, and builders still deciding how it fits. We bring ten years on platform, 1,200+ certifications aligned to Salesforce competencies, and Salesforce Cloud Expert PDO and Select Partner status.

Six months in, a good Salesforce org is faster to change than it was on day one. That only happens when the team treats every flow, trigger, and config change as something they'll have to read again in a year.

Consulting & advisory

Solution architecture, org strategy, multi-cloud planning, and executive advisory. We help you make the early calls before the first line of config.

Platform strategy

Roadmap, licensing, cloud selection, and build-vs-buy analysis for Salesforce-centric architectures.

Org design

Single-org vs. multi-org, sandbox strategy, data isolation, and merge planning.

Cloud assessment

Health checks, technical debt quantification, and risk scoring across clouds.

Governance

Release cadence, change management, approval workflows, and shared-responsibility models.

Implementation & delivery

Sales, Service, Marketing, Commerce, Experience Cloud, CPQ, and Industries. We configure, extend, and integrate them to match how your teams actually work.

Sales & service

Lead-to-cash, case management, omnichannel, knowledge, entitlements, and field service.

Marketing & commerce

Journey Builder, Account Engagement, B2B/B2C Commerce, personalization, and consent.

CPQ & billing

Product catalog, pricing rules, approval chains, subscription management, revenue recognition, and Revenue Cloud Advanced (RCA).

Slack

Workflow automation, Slack-first notifications, channel-based case management, and bot integrations.

Industries

Health Cloud, Financial Services Cloud, Manufacturing Cloud, and vertical accelerators.

Engineering & custom dev

Apex, LWC, integrations, CI/CD, and code quality, with the same bar we apply everywhere else. Where configuration runs out, we write code.

Apex & LWC

Custom business logic, trigger frameworks, reusable components, and complex UI patterns.

Integrations

REST/SOAP APIs, platform events, change data capture, external services, and callout patterns.

CI/CD & DevOps

Source-driven development, scratch orgs, automated testing pipelines, and release orchestration.

Code review

Governor limit analysis, bulkification audits, security review prep, and technical debt reduction.

Agentforce & AI

Agent design, trust layer configuration, evaluation frameworks, and production operations. AI that runs inside your org with your data model, permissions, and audit trail. The dedicated practice, including agent products ISVs sell, lives on Agentforce.

Agent design

Topic mapping, action definition, guardrails, persona design, and conversational flow architecture.

Trust layer

Data masking, grounding, prompt injection defense, toxicity filters, and audit logging.

Eval & observability

Test harnesses, accuracy scoring, drift detection, cost tracking, and regression suites.

Production ops

Monitoring, escalation paths, human-in-the-loop workflows, and continuous improvement loops.

Headless

Headless agent deployment, API-first interfaces, and decoupled front-end architectures for agent experiences.

MCP (Model Context Protocol)

MCP server integration, tool registration, context routing, and multi-agent orchestration patterns.

Data, integrations & analytics

Data 360, MuleSoft, streaming, and analytics. Unify customer data across systems and activate it where it matters.

Data 360

Data model design, identity resolution, segmentation, calculated insights, and activation targets for Data 360.

MuleSoft

API-led connectivity, Anypoint Platform, Agent Fabric, reusable assets, and experience APIs.

Streaming

Platform events, Change Data Capture, pub/sub API, and real-time data synchronization.

Analytics

CRM Analytics, Tableau integration, dashboard design, predictive models, and data storytelling.

Managed services

Support, optimization, release management, and SLA-backed operations. We keep your Salesforce org healthy so your team ships roadmap work instead of tickets. The full offer lives on Salesforce Managed Services.

Support ops

Tiered support, incident management, root-cause analysis, and knowledge base maintenance.

Optimization

Performance tuning, storage management, license optimization, and adoption analytics.

Release mgmt

Scheduled deployments, regression testing, rollback procedures, and change advisory boards.

SLA operations

Uptime commitments, response-time guarantees, monthly reporting, and continuous improvement.

AgentExchange development

ISV product engineering from first commit to listing. Managed packages, second-generation packaging, security review, and marketplace optimization for AgentExchange.

Managed packages

Package architecture, namespace strategy, push upgrades, and dependency management for ISV products.

Security review

Security review preparation, vulnerability remediation, penetration testing coordination, and listing compliance.

AgentExchange listings

Agent packaging, marketplace positioning, pricing strategy, and listing optimization for AgentExchange.

ISV product ops

License management, subscriber analytics, feature gating, and post-listing support operations.

Outcome-focused offerings

Outcomes we can name, scope, and ship.

Seven defined outcomes with clear scope and timelines.

Featured offering

Re-platforming legacy systems

From technical debt to an AI-ready stack.

We migrate enterprise legacy systems to Salesforce, extended by hyperscalers where the workload needs them, and rebuild the functionality: fluid UI, headless options, a stack agents can operate in. Built for organizations carrying years of technical debt that need a product development partner.

Legacy assessmentHyperscaler extensionAI-ready architectureHeadless & fluid UIAgent-friendly stack

Migration to Salesforce

From legacy CRM, custom builds, or competing platforms.

Discovery, org design, data migration, cutover, enablement. We sequence the work to fit your release cadence.

DiscoveryOrg designData migrationCutoverEnablement

Extending Salesforce with hyperscalers

Hybrid architectures across clouds.

Enterprise apps rarely live on one cloud. We design the integration layers, data contracts, and operational models that hold a hybrid stack together.

AWS bridgesAzure integrationGCP pipelinesMuleSoftAPI gatewayEvent streaming

Data 360

From ingestion to Customer 360.

Efficient ingestion at scale, plus highly available Customer 360 on the same platform. We design the data model, identity resolution, calculated insights, and activation targets with Data 360. The implementation practice lives on Data & Integrations.

Ingest pipelinesIdentity resolutionCalculated insightsActivation

Trusted agentic solutions

Agentforce-native agents that don't go off-script.

Agent design, trust layer, evals, and production ops. We build agents that operate inside your governance model. The full practice is on Agentforce.

Agent designTrust layerEvalsProduction ops

Native React on platform

Modern front-end on Lightning.

LWC and React patterns, Lightning Out, and front-end practice that ports to your other apps. Your engineers learn one set of patterns and use them in both places.

LWCReact patternsLightning OutDesign tokens

Data lakes & Salesforce

Snowflake, BigQuery, event streaming.

Bidirectional flow between Salesforce and your lakehouse. We pick the right pattern for the workload (streaming, batch, or event-driven) and pipe activation back into the org.

SnowflakeBigQueryPub/Sub APICDC

For ISVs building on Agentforce and AgentExchange.

We work with ISVs on AgentExchange*, from architecture through security review to listing: managed-package engineering, second-generation packaging, Agentforce-native app development, marketplace optimization, and post-launch product ops. If you're building a product on the Salesforce platform, our Salesforce PDO practice has shipped the hard parts before.

*AgentExchange is the new name for AppExchange. See Salesforce’s announcement.

FAQ

Common questions

  • What Salesforce services does Aquiva provide?

    Salesforce consulting and engineering from Sales Cloud to Agentforce. This includes implementation, custom development, Data 360, managed services, ISV product engineering, and AgentExchange security review preparation.

  • Does Aquiva work with Salesforce Agentforce?

    Yes. We build Agentforce products and integrations, combining deep Salesforce platform expertise with modern AI engineering practices.

  • Can Aquiva handle end-to-end Salesforce implementations?

    Yes. From initial consulting and architecture through custom development, data migration, integration, and ongoing managed services. We cover the full Salesforce lifecycle.

Let's build

Salesforce projects fail quietly all the time. Ours ship.

Let's talk about what you're building, and how to make it stick.