Aquiva blog
Field notes from the practice
What we're learning shipping AI-assisted software on Salesforce and the broader cloud, written by the engineers and architects doing the work.
How to Keep AI-Assisted Salesforce Development Cost-Effective
Two pricing announcements on the same effective date will reshape AI development costs. Architecture decisions made now define the AI expenses for the next two years.
Mandatory Security Requirements for Connected Apps and External Client Apps Required by May 11, 2026
Salesforce has set a firm May 11, 2026 deadline for five new security controls on Connected Apps and External Client Apps. Here's what AppExchange partners actually need to ship — and what comes after.
TDX 2026: The 5 Salesforce Announcements That Change the Rules
TrailblazerDX 2026 was not an incremental update — it was a platform identity shift toward agentic architecture. Here are the five announcements that change how partners and customers should plan.
From AI Pilot to Production Reality
Building an AI proof-of-concept is the easy part. Most initiatives stall when it's time to run those solutions on real data, under security, compliance, and operational constraints. The FDE model exists to close that gap.
Agentforce Pricing for ISVs
Your guide to flex credits, SKUs, and monetization for ISVforce and platform partners (OEMs).
Thinking About Replacing Salesforce With Your Own Vibe-Coded CRM? Read This First.
Fast to create. Harder to secure, scale, and maintain. Why "build your own CRM with AI" looks like a $300B savings on paper and a costly software business in practice.
Aquiva Key: Spring '26 Salesforce Release Highlights That Matter
Rather than cataloging every change, here are the Spring '26 updates most likely to impact how teams deploy, automate, secure, and govern their Salesforce environments.
Salesforce ISVs: Why Migrate from 1GP to 2GP Now
Manual packaging in 1GP is a tax on every release. With External Client Apps blocked on 1GP, the migration to 2GP is no longer optional — only the timing is.
Heroku Enterprise End of Sale
What it means for AppExchange partners and Salesforce customers — and why waiting for the official end-of-life date is the worst time to start planning a migration.
The True Cost of a Customer Data Breach
A Salesforce data breach can cost mid-market companies millions—often exceeding annual revenue. From stolen customer records and mass churn to downtime, legal fees, and regulatory fines, the real impact is far worse than most leaders expect. This breakdown shows where the costs come from, what real-world breaches look like, and why visibility into Salesforce activity is no longer optional.
Grubhub Breach: Salesforce OAuth Tokens and Connected App Risk
Grubhub’s breach shows how stolen OAuth tokens can bypass SSO/MFA in Salesforce. Audit Connected Apps, revoke stale authorizations, and monitor API exports.
Aquiva Key: Unlocking Simple and Secure API Monitoring for Salesforce
Jakub Stefaniak explains why Salesforce API monitoring matters, what to watch for, and how to spot suspicious connected app behavior early.
Employee Spotlight: Daiana Andion
Meet Daiana Andion, Salesforce Administrator at Aquiva—an “accidental admin” turned results-driven problem solver focused on delivering real client value.
Aquiva on the Road '25: From Agentforce to Trust, What’s Emerging Across the Ecosystem
A reflection on the themes resonating across the Salesforce ecosystem—from Agentforce and trust to security, industry context, and delivery discipline—based on conversations and sessions throughout the year.
Salesforce Agentforce: Best Practices for Effective AI Implementation
Learn best practices for Salesforce Agentforce implementation, from data hygiene to AI training, and avoid common pitfalls to optimize customer service automation
AppExchange Partners: Salesforce Now Expects You to Monitor API Usage
Learn how AppExchange partners can monitor API activity and ensure Salesforce security with sAPIm. Get real-time insights and protect your Partner Business Org and Packaging Org
Salesforce RCA Maturity: Frameworks, Metrics & Operational Readiness
Assess Salesforce RCA maturity with a data-driven approach to workflows, governance, and root-cause processes. Learn how to measure and improve operational reliability
What Happened: The ForcedLeak in Salesforce Agentforce
Explore Salesforce security best practices, including encryption, API monitoring, and MFA to safeguard your data from evolving threats
Dreamforce 2025: Keynotes, Innovations & Salesforce Updates
Explore Dreamforce 2025 announcements, AI innovations, and key updates shaping Salesforce’s product strategy, platform capabilities, and enterprise technology trends
Agentforce 360: Insights, Automation, and Real-World Applications
Explore how Agentforce 360 improves workflows, automation, and ROI with new tools like Observability, Insights, and Builder to support scalable customer operations
5 Key Insights to Optimize Your Salesforce Investment With Agentforce
Generative AI is shifting from hype to hard ROI. During our recent session, Greg Wasowski, SVP of Consulting & Strategy at Aquiva Labs, and Kam Sangha, Customer Success Director at Salesforce, walked through what it takes to operationalize Agentforce responsibly and at scale. Organizations want sharper efficiency, better customer experiences, and a faster path to...
Salesforce Security Starts with API Usage Monitoring
It’s Monday, 08:12. Your inbox says: “API usage reached 85% of your daily limit.” On Saturday. Nobody was supposed to be working. You open Salesforce to piece it together and hit a wall. The standard logs show only the last day. Saturday has already fallen off the edge. No reply. No trail. Just an alert...
The Agentic Enterprise: Building Trust, Not Just Capability
Based on our Dreamforce panel: AI, Unpacked: Real-world Guidance for Every Stage. Every technology wave promises reinvention. Few deliver it. The agentic enterprise may prove an exception – not because of its novelty, but because it redefines what work itself means. Marc Benioff called AI agents “the beginning of an unlimited workforce.” That framing captures...
Unlocking Salesforce Data Cloud: A Practical Developer Guide
Thank you to everyone who joined my Dreamforce session. This post recaps that session and our practical journey into Salesforce Data Cloud. It covers the core concepts, the full demo flow, and the exact code you can use to get started. My goal was to make Data Cloud clear for developers and show how fragmented...
Guardrails for Generative AI: Why Variables and Filters Matter in Agentforce
Generative AI has a reliability problem. It is powerful, but unpredictable. Ask the same question twice and you may get two very different answers. In a consumer setting, that unpredictability might be tolerable. In an enterprise setting, where compliance, security, and customer trust are at stake, it becomes a liability. The stakes are real. United...
Can AI Reduce Opportunity Costs?
Many companies approach AI with an initially narrow goal: cutting operating costs. But efficiency is only the starting point. The greater opportunity is reducing opportunity costs, which are the innovations, growth initiatives, and customer improvements you cannot pursue while hours, budgets, and talent are tied up in low-value legacy work. The Greater Promise of AI...
Salesforce CPQ vs Revenue Cloud Advanced: Why It’s Time to Move
Insights from our recent webinar: Why Salesforce Revenue Cloud is the Future of CPQ Watch Now We recently hosted a webinar to examine Salesforce’s shift from legacy CPQ to Revenue Cloud Advanced (RCA). Grace Costa (Solution Architect), Marina Bankas (Senior Solution Architect), and Anna Wałach-Dudzic (Director of Engineering) shared insights on why the shift is...
Salesforce Agentforce Pricing Update (Q3 2025): Flex Credits, Agreements, and Editions
Last Updated: Q3 2025 On May 15, Salesforce announced the major pricing revamp for Agentforce, which allows businesses of all sizes to leverage AI agents without burning their budgets. The old pricing model $2 per conversation, faced backlash for being pricey and unpredictable for small and mid-sized businesses. There were a lot of questions regarding...
Salesforce Connected Apps Security Update: Restrictions and Data Loader Changes (Q3 2025)
It might start with something simple. An admin testing a new integration. A developer trying out a handy tool. A user installing a connected app to make their workday easier.These small moments of convenience are exactly why Salesforce is tightening security around connected apps and the Data Loader tool. Beginning late August and early September...
Aquiva Labs Evolves Leadership to Accelerate Innovation and Sustain Growth
As Aquiva Labs enters its 10th year, we are formalizing a leadership evolution that reflects both who we are and where we are headed. Nikolai Balba, founder of Aquiva Labs, will transition into the role of Chief Technology Officer. Jay Keating, formerly Chief Operating Officer, will step into the role of Chief Executive Officer. This...
Employee Spotlight: Aleksei Voronkov
This month, we’re shining a spotlight on Aleksei Voronkov, Salesforce Developer, a great example of what it means to be Proactive and Engaged. From driving technical improvements on high-impact projects to actively supporting colleagues and contributing to our internal community, Aleksei brings curiosity, ownership, and a strong sense of responsibility to everything he does. Can...
6 Key Takeaways from Salesforce’s Summer ’25 Release for ISVs
Salesforce Summer '25 is here. Discover 6 key updates ISVs need to act on — from 1GP to 2GP migration and Agentforce templates to SLDS 2 and Code Analyzer v5.
Robert Sösemann, Salesforce MVP: Where Passion, Craftsmanship, and Candor Meet
I had the opportunity to chat with Robert Sösemann to discuss his recent re-nomination as a Salesforce MVP and learn what this latest nomination means to him.
Digital Labour Meets Its London Moment
London rarely hosts two Salesforce showcases in the same week, yet we recently saw the Agentforce World Tour and TrailblazerDX at ExCel in London. The message from the main stage was unequivocal. “This is the digital labour revolution,” declared Zahra Bahrololoumi, Salesforce’s UK & Ireland CEO, as she talked about Agentforce, the “agentic layer” designed to let enterprises “extend...
6 Themes Shaping Hospitality in 2025: A HITEC Recap
One conference I look forward to each year is HITEC. The hospitality industry remains near and dear to me, and having the chance to connect with so many amazing innovators across the globe inspires me for what’s next. From attending the sessions and talking with other hospitality innovators, six key themes continued to emerge: AI...
Employee Spotlight: Michael Holt
Last week, Michael Holt, Director of Solution Consulting, represented Aquiva Labs as a speaker at the TDX / London World Tour, bringing his energy, expertise, and passion for the Salesforce ecosystem to a wider audience. Michael is not only deeply committed to supporting our customers but also plays a key role in mentoring and empowering...
Agentforce Change Management
AI adoption is collapsing under its hype. In 2025, 42% of companies abandoned most of their AI initiatives, up from 17% the previous year. Three out of four projects still fail to deliver. And only 4% of organisations reach production-scale impact. The reasons are consistent: insufficient data, vague outcomes, and shallow change management. Yet most...
Agent Templates Are Now Packageable - Here’s Why That Matters for Your Agentforce Strategy
With the Salesforce Summer ’25 release (June 14, 2025), Agent Templates can now be included in both First- and Second-Generation Managed Packages. It’s a technical improvement, but one with real impact: it makes it much easier for ISVs using Agentforce to deliver a consistent, scalable experience to customers. Until now, even if your package included...
When a Friendly Voice Becomes a Threat: What the Latest Extortion Campaign Means for Your Salesforce Org
It began, as these incidents often do, with a phone call. An employee, possibly busy and a bit rushed, answered what seemed to be a routine call from IT support. The caller was professional, courteous, and spoke with a sense of urgency. They claimed there was a problem with Salesforce data access and asked the...
Turning Hospitality Data into Memorable Moments with Agentforce
This post is based on our webinar: Turning Hospitality Data into Memorable Moments with Agentforce. If you’d like to check it out, you can watch it here! In March, I checked into a hotel in San Francisco that I’ve used many times before. Same place, same brand, same loyalty number. But no one seemed to...
Is Your Org’s Technical Debt About to Block a Key Part of the Summer ’25 Release?
Salesforce’s Summer ’25 release lands on 14 June. One change in particular demands immediate attention from teams managing complex or long-running Salesforce orgs. That change is the shift to ICU Locale Formats. If your org contains legacy metadata using an old API version, the ICU update will be silently deferred. Here’s What That Means Salesforce...
Is Your App the Reason Your Customers Miss Out on a Critical Salesforce Upgrade?
Picture this: It’s late June. You’re catching up on emails when a subject line jumps out at you: “Why did Salesforce defer the ICU Locale Format update — is your app causing this?” You open the thread. One of your biggest customers is frustrated. They just upgraded to the Salesforce Summer ’25 release, but the...
Employee Spotlight: Elena Danylevska
At Aquiva Labs, the core value of “Focused on Results” is not just a guiding principle but a mindset that drives success in every project. For Project Manager Elena Danylevska, this value is deeply embedded in her approach to client satisfaction. With a passion for understanding client needs and a value-oriented approach, Elena’s commitment to...
Agentforce 2dx: Salesforce’s Next Leap in Autonomous AI
TDX last week was an absolute blast. Being back in San Francisco, co-presenting with Salesforce, and sharing insights on Agentforce was a real highlight. Aquiva led three presentations – one on Security Review for Agentforce and two others diving into the top ten tips for getting the most out of it. The Partner Summit the...
10 Best Practices for Building with Agentforce Builder
Learn how to configure, train, and deploy AI agents with Agentforce Builder to streamline workflows. Read the best practices 2025.
AI Security & Compliance: Salesforce’s Einstein Trust Layer
Learn how Salesforce’s Einstein Trust Layer ensures AI security compliance with data masking, zero data retention, and auditability.
Aquiva Labs Renews SOC 2 Compliance: Elevating Trust with Security and Confidentiality
We are delighted to announce that Aquiva Labs has renewed SOC 2 Type 2 compliance – a significant milestone that underscores our unwavering dedication to safeguarding data security and confidentiality. This achievement reflects the successful implementation and operational effectiveness of our controls over an extended evaluation period. What’s New with SOC 2 Type 2 Compliance?...
Employee Spotlight: Gianni Braga
Meet Gianni Braga, a Salesforce Developer in our LatAm office, and one of our newest team members. In just over three months, Gianni has already demonstrated what it means to embody our core value: Focused on Results. His passion for delivering exceptional outcomes and his commitment to excellence shine through in every project. Whether tackling...
The AI Sustainability Paradox: How to Balance Innovation and Environmental Impact
In December 2024, OpenAI released its latest model, o3, and called it the beginning of Artificial General Intelligence. Its pass on the ARC-AGI benchmark, a test for any AI to see how well it can adapt to new tasks, was pretty shocking. o3 got an incredible 87.5%, which is a lot better than the previous...
Aquiva Labs Partners with airSlate to Empower Businesses with Document Workflow Automation
Aquiva Labs can now be found on InVisory, a technology-driven research and advisory company that assists businesses in selecting partners to improve their Salesforce environment.
Is Salesforce AppExchange Listing Really Free? Myth Busted
Explore Salesforce AppExchange listings with insights on free, paid, and freemium apps. Learn about hidden costs and how to list your app.
How to Calculate and Accelerate Agentic AI ROI?
Learn how to quantify Agentic AI ROI, choose high-impact use cases, and scale value across your organization.
Is Agentforce the New Low-Code?
Let me say this upfront: I’m already a fan of Agentforce. And that’s despite being very skeptical before Dreamforce. I was still feeling let down by Salesforce’s AI, like Einstein Copilot and all the other components that were announced with great fanfare just a year ago. Background But let’s take it step by step. As...
Employee Spotlight: Nikolay Ermakov
Meet Nikolay Ermakov, Product Owner in our Serbian Office, an example of one of our core values: Honest and Responsible. At Aquiva, this value means a commitment to doing what we say, a commitment to building trust through transparency, constructive dialogue, and integrity. If you’re curious to learn more about how Nikolay applies these values...
The Big Question for ISVs: “Build, Buy or Both” Engineering Expertise for Salesforce Data Cloud?
Salesforce Data Cloud is a robust platform designed to unify, analyze, and activate customer data. Having been launched in 2020, it is a fairly new platform. It is Salesforce’s fastest-growing product, which ended the year with a staggering $400M in ARR, registering a 90% Y/Y growth. It is perfect for ISVs (Independent Software Vendor) as...
Three Questions That Will Shape Your Salesforce Dream Team
You run your business on Salesforce. Your employee, partner, and customer experiences depend on it. As you discover new ways to connect with your customers, your Salesforce org supports your growth and success. You want to keep Salesforce running at its optimal level while adopting new features and innovations, so your company can keep delighting...
A Deep Dive Into Salesforce External Client Apps
Explore the features and benefits of Salesforce’s External Client Apps and how they outperform Connected Apps for seamless integrations.
Updated AppExchange ISV Program: Three Takeaways
On August 1st, Salesforce transitioned away from the Trailblazer Score and moved to new tiers to support Salesforce ISV Partner journey needs. I sifted through what’s been shared so far and have thoughts to share. Here we go. Takeaway #1: Moving to new tiers The move to new tiers is my most interesting takeaway –...
Employee Spotlight: Tatsiana Belavusava
Meet Tatsiana, an example of one of our core values: Responsible and Honest. At Aquiva, this value means a commitment to doing what we say. Tatsiana embodies this principle by fostering trust through transparency, constructive dialogue, and unwavering integrity. Her dedication to these ideals enriches our workplace and sets a high standard for all of us. If...
Aquiva Labs Achieves SOC 2 Compliance
We are thrilled to announce that Aquiva Labs has achieved SOC 2 compliance. This significant accomplishment demonstrates our commitment to maintaining robust data security standards. What This Means for Our Stakeholders Enhanced Customer Confidence Trust and Assurance: SOC 2 certification assures our customers that their data is handled with the highest level of security and...
Top 10 Actionable AppExchange Listing Optimization Tips
Maximize your app’s potential on Salesforce AppExchange with proven optimization techniques. Learn how to improve AppExchange listing.
Process Driven Approach: Definition, Benefits & Implementation
Learn how a process-driven approach improves productivity for Salesforce. How to visualize workflows, align goals & increase efficiency.
The Salesforce OEM Program as a PaaS for Your Enterprise SaaS
In 2016, IDC highlighted the Salesforce platform as being 50% faster for application development, taking 59% less time to release new features, delivering a 7-month breakeven point on investment, over $55,000 of additional revenue per year, per 100 users and a whopping 478% ROI after 5 years when compared to other platforms (IDC, 2016). Despite...
How To Reduce Salesforce Technical Debt in Age of AI?
Learn how to manage Salesforce technical debt with best practices, reducing inefficiencies and enhancing system performance and scalability.
Periodic Security Re-Reviews on AppExchange
For Independent Software Vendors (ISVs) with apps on Salesforce’s AppExchange, the journey doesn’t end after passing the initial security review. The digital landscape is constantly changing, and so are the threats to application security. Salesforce recognizes this and requires periodic security re-reviews to ensure that applications remain secure and up to date. This blog post...
ISVs: The Clock is Ticking for Process Builder and Workflow Rules
The retirement of Workflow Rules and Process Builder marks the end of a Salesforce automation era that has enabled partners to deliver critical functionality to customers, at speed, for many years. The recent announcement to end support for these long-serving automation tools means ISVs must begin the transition to Flow “as soon as possible” (Salesforce,...
Strategies to Consider When Migrating Your Legacy App to the Salesforce Platform
Migrating a legacy application to Salesforce is not just a technical challenge; it’s a strategic move toward innovation, efficiency, and scalability. However, the transition can be complex, affecting hundreds of customers with varying needs and integrated third-party systems. This post outlines essential strategies to ensure a smooth and successful migration. When considering complex app migration...
Reflecting on a Year of AI Integration in Salesforce: Insights from Aquiva Labs
This month we commemorate the first anniversary of ChatGPT4, a pivotal moment that has significantly influenced the tech landscape. To mark this occasion, Robert Sösemann, Principal Architect and AI Task Force member at Aquiva Labs, has shared a reflective piece on Salesforce Ben, detailing the team’s journey and learnings from integrating AI within Salesforce over...
Manufacturing Cloud Spring ’24 Release: Quick Insights
Nestled among the upgrades to sales agreements, forecasting, inventory management, assets, and all the underlying Salesforce for Industries process and flow enhancements, you’ll find my two favorite updates. They may seem minor compared to the other upgrades, but their impact on your ability to efficiently serve and grow your customers is massive. Behold the mighty...
Reflecting on INSIGHT 2024: A Deep Dive into Marketing and Sales Alignment
We were honored to participate as sponsors at the INSIGHT 2024 conference in Salt Lake City. We had an opportunity to co-present with RainFocus, highlighting the AppExchange app we helped them build that exemplifies the power of aligning marketing and sales through effective event management in Salesforce. One of the key issues we discussed during...
Episode 18: David VanHeukelom, Founder @ Kompete.ai
How is Generative AI Shaping Competitive Intelligence in Salesforce? What Impact Does OpenAI Integration Have on Product Functionality? How Does Kompete.ai Address Ethical and Compliance Challenges in AI? In this insightful episode, Jakub Stefaniak hosts David VanHeukelom, founder of Kompete.ai, to discuss the transformative role of generative AI in Salesforce’s ecosystem. David, with his extensive...
How to Develop an AI Strategy for Business Growth?
Learn how to build a value-driven AI strategy that aligns with Salesforce digital transformation. Discover the 4 pillars of AI success.
Salesforce Health Cloud Spring '24 Highlights
Salesforce’s Health Cloud Spring ’24 release focuses on streamlining processes and enriching patient care. The standout of this release for us is the Home Health advancements enhancing scheduling and streamlining recurring visits, which translated into improved efficiency and patient care. Here’s a deeper dive into the recent updates: 1. Home Health Advancements The Home Health...
Salesforce Financial Services Cloud Spring '24 Highlights
As the Salesforce ecosystem continues to evolve, the Spring ’24 release of Financial Services Cloud brings a lot of efficiency and client-centric innovation across banking, wealth and asset management, and insurance. Data Cloud integration is probably the biggest piece of news this time around. Here’s a quick look at the key features and enhancements. 1....
Unlocking Seamless Salesforce Integration: Aquiva Labs Partners with PolyAPI
Aquiva Labs is thrilled to announce our partnership with PolyAPI, a platform that empowers development teams to streamline their API discovery and consumption process. With Salesforce being the world’s leading CRM platform, this partnership ensures that Salesforce API training becomes easily accessible as public functions within PolyAPI.
Employee Spotlight: Milica Miletic
At Aquiva Labs, we take pride in fostering an environment where passion is not just a value but a driving force that propels us toward excellence. We excel by enjoying our work and embracing a curious mindset, constantly seeking new perspectives as we master our craft. Meet Milica Miletic, QA specialist and Scrum Master –...
Episode 17: Fernando Israel, CEO at Kognoz (Invoices for Salesforce)
In this podcast episode, Jakub Stefaniak interviews Fernando Israel, CEO at Kognoz. The conversation revolves around strategies for AI integration, ways to differentiate in an AI-driven market, and ethical considerations when incorporating AI into business applications. Fernando shares insights on the impact of AI in the business application landscape. He explores strategies for businesses to...
Episode 16: Francois Lopitaux, Chief Product Officer at Odaseva
What are the challenges and considerations in monetizing AI features within Salesforce applications? How can companies balance the cost implications of AI with the need to provide substantial added value to their customers? What are the key factors to consider when integrating Gen AI into Salesforce applications?
DevOps Dreamin' Recap
The DevOps Dreamin’ event was a success, and we’re thrilled to provide you with access to our speakers’ slide decks. Whether you wish to revisit a specific session or catch up on ones you might have missed, we believe you’ll find these resources valuable. ‘Puts DevOps Into Action’ by Anna Wałach-Dudzic Previous slide Next slide...
Episode 15: Krishna Tatta, Engineering Leadership at Google
How is Generative AI Transforming the Salesforce AppExchange Ecosystem? What Strategies Can ISVs Employ to Differentiate in an AI-Driven Market? How Do Ethical and Compliance Challenges Shape AI Integration in Business Applications?In this episode, Jakub Stefaniak talks with Krishna Tata, who has a rich background in developing products for Salesforce ISV partners and currently leads...
Case Study: Aquiva Labs & Kaptio - Generative AI (Einstein GPT) Implementation for the Salesforce AppExchange
Generative AI is transforming various industries, including premium travel. Kaptio, a leading company in the Tour and Cruise Operators sector and Salesforce OEM Partner, recently partnered with Aquiva Labs to implement Salesforce’s Generative AI, Einstein GPT, into their product. This collaboration aims to bring about innovation, security, and trust in travel technology. Accelerating Development with...
We Win As a Team: Stas Sherbakov
This employee spotlight is dedicated to Stas Shcherbakov - a Solution Architect at Aquiva, who embodies one of the core values of the company: "We win as a team. We support each other and do our part with discipline and accountability". His career journey reflects his commitment to this value.
Episode 14: Evgenii Pavlov, CEO & founder at flair
In this episode, Jakub Stefaniak speaks with Evgenii Pavlov, the founder and CEO of flair, a Salesforce-based HR and recruiting solution. They discuss the potential use cases of generative AI in HR and recruiting, focusing on the challenges of ensuring non-biased AI.
Unlocking Opportunities for FinTechs and FIs with AppExchange and FSC
Financial services are undergoing a transformative shift, driven by the rapid advancement of technology and changing customer expectations. In this digital age, financial institutions and FinTechs face the imperative to innovate and deliver exceptional experiences to remain competitive in the market. Salesforce’s Financial Services Cloud (FSC) and the AppExchange partner programme present an intriguing proposition...
Episode 13: Andrew Hart, VP Services at Own Company
What is the potential of AI in data management? How can AI help with classifying data? Which AI tools can help in the service department's internal operations?In this episode, Jakub Stefaniak chats with Andrew Hart, VP of Services at Own.
Episode 12: Bill Appleton, CTO at Metazoa
In this episode, Jakub Stefaniak hosts Bill Appleton, the CTO at Metazoa. They discuss Metazoa’s main product, Snapshot, designed to help Salesforce administrators manage their systems.
Episode 11: Michael Leach, Founder, CEO at Pacific Apps Inc. / iDialogue
How can the soft limits of AI-generated words aid in establishing your product’s pricing? How does the token limit correlate to the number of words? What are some strategies for tackling the challenges of file processing on the Salesforce platform? In this episode, Jakub Stefaniak interviews Michael Leach, the Founder and CEO of iDialogue. They...
Episode 10: Federico Larsen, CTO & Co-founder at Copado
What is required to obtain AI patents for an innovative DevOps and Testing Platform? How much does Copado anticipate generative AI will boost their users' productivity? How can vector databases contribute to creating an enhanced training and support experience for your users?
We win as a team: Oleg Nursultanov
We would like to give a big shoutout to Oleg Nursultanov, our amazing Lead Developer, who embodies the "We win as a team" value in every aspect of his leadership. Oleg’s journey at Aquiva, from junior to a top developer, is a real-life example of how being a team player rocks.
Episode 9: Nikita Prokopev, Founder at Pharos
In this episode, Jakub Stefaniak has a conversation with Nikita Prokopev, who is the founder of Pharos. While observability has been around for a while, Pharos AI's focus is on providing context-driven visibility into Salesforce errors and troubleshooting tools.
Introducing Einstein Bot Intent Detector - Extension for Salesforce Einstein Bots
Enhance Salesforce Einstein Bots customer intent detection and information extraction. This free app allows a Company to integrate Einstein Bots with Open AI's Chat GPT (or other Generative AI API provider of choice) to extract customer intents/data from messages.
Episode 8: Neil Kostecki, VP of Product at Coveo
In this episode, Jakub Stefaniak interviews Neil Kostecki, VP of Product at Coveo, an AI platform that offers search recommendations and personalization across various systems, including Salesforce.
Embracing Proactive Engagement: Artem Kniazev
Meet Artem Kniazev, Engineering Director of the SEE region at Aquiva Labs, who has had an incredible career path at Aquiva, being Proactive and Engaged!
Episode 7: Lorenzo Frattini, Founder at Clayton
n this episode, Jakub Stefaniak has a conversation with Lorenzo Frattini, who is the founder and CEO of Clayton. Clayton is a software service that automates code review specifically designed for developers working with Salesforce.
Episode 6: Richard Clark, Chief Strategy Officer at Provar
In this episode, Jakub Stefaniak interviews Richard Clark, Chief Strategy Officer at Provar. They discuss Provar's products for continuous quality and their integration with Salesforce. Richard talks about Provar's use of AI in their testing processes and how they leverage algorithms and AI platforms for test generation and execution.
Episode 5: Andrey Vyshlov, Chief Of Staff at ProvenWorks
In this episode, Jakub Stefaniak interviews Andrey Vyshlov, Chief of Staff at ProvenWorks, a company that develops applications for Salesforce. They discuss ProvenWorks' unique approach as an ISV, creating small apps to solve specific use cases in the Salesforce ecosystem.
Episode 4: Luis Segredo, CEO at Data Travel - AI and the Future of CRM in the Hospitality Industry
In this episode, Jakub Stefaniak interviews Luis Segredo, a leader in the hospitality software industry and creator of Hapi, an integration platform for hotel systems that streamlines data and builds a consolidated customer view in Salesforce.
Embracing Proactive Engagement: Felipe Pradines
Discover the inspiring story of Felipe Pradines, Aquiva's supertalented Engineering Manager in the LatAm region, as we continue our Employee Spotlights series. Learn how Felipe embodies Aquiva's core value of being Proactive and Engaged, and be prepared to be amazed by his rockstar qualities!
Episode 3: Ian Gotts, Founder and CEO at Elements.cloud
In this episode, Jakub Stefaniak interviews Ian Gotts, co-founder of Elements.cloud, a platform that helps users make intelligent decisions about changes to Salesforce. They discuss the potential of AI, the importance of documentation, and the challenges of implementing AI in their product.
Episode 2: Luca Benini, COO and co-founder at Nativevideo
In this episode, Jakub Stefaniak interviews Luca Benini, co-founder of Native Video, a company revolutionizing Salesforce with their AI-powered audio note-taking tool, Alfred
Episode 1: Ragnar Fjölnisson, Founder, Chief Strategy Office and Head of Growth at Kaptio
In this episode, Jakub Stefaniak interviews Ragnar Fjölnisson, founder of Kaptio, a company focused on providing a versatile platform for premium multi-day travel.
Embracing Proactive Engagement: Anna Wałach-Dudzic
In the blog, we delve into Anna's remarkable journey and her unwavering commitment to our company's core value of being Proactive and Engaged. Discover how Anna's passion for cultivating a positive team culture and driving innovation is shaping Aquiva's success
Trailer
Hello and welcome to Artificial Intelligence Innovations meets AppExchange, the bi-weekly show that explores the impact of AI in the Salesforce ecosystem. I'm Jakub Stefaniak, Salesforce Certified Technical Architect and VP of Technology Strategy and Innovation at Aquiva Labs.
Salesforce 1GP vs 2GP: Key Differences & Migration Guide 2025
Explore Salesforce 1GP vs 2GP differences, migration benefits, and how PDO partners simplify Salesforce package development.
Integrating OpenAI With Salesforce AppExchange: Formula Debugger Case Study
By incorporating ChatGPT into a Salesforce AppExchange offering, one can observe the synergistic effects of blending human creativity with artificial intelligence, resulting in an application that reaches unparalleled heights.
Aquiva Labs Joins InVisory, Receiving High Score in Platform’s Rankings - Press Release
Aquiva Labs can now be found on InVisory, a technology-driven research and advisory company that assists businesses in selecting partners to improve their Salesforce environment.
Einstein GPT: The First Generative AI for CRM
With Einstein GPT, Salesforce CRM users have the capability to integrate both public and private AI models with their CRM data. This integration allows for natural-language queries, enabling conversational interactions within the Salesforce CRM platform.
Unboxing the Excitement: What Salesforce's Spring '23 Release Means for App Packaging
Discover the latest Salesforce Spring Release '23 packaging improvements! Our expert Product Development Outsourcing team highlights the three most exciting changes that can benefit your business.
SFDX Plug-in Development & Salesforce DevOps Maturity Matrix
In this article, you will get all about SFDX Plug-in development & Salesforce DevOps maturity matrix. Get real insights from our Salesforce experts and their tips and tricks.
Navigating the Salesforce Security Review: What To Expect and How To Prepare
AppExchange security review is essential and it is important know how to prepare for it, and how to leverage Salesforce’s strict security requirements to ensure your product is ripe for the marketplace. In this article you will learn about all steps and details!
Employee Spotlight - Robert Sösemann
In the last employee spotlight of 2022, you will get to meet our Principal Architect (PDO Practice), Robert Sösemann, based in Germany. You will learn how he found his passion, what his role at Aquiva Labs is about, and why he loves the company culture!
As a Salesforce Developer, I Will - 7 Ground Rules for Success
Do you wonder what it takes to be a successful Salesforce Developer? Our Principal Architect Robert Sösemann shares his 7 Ground rules for success!
AppExchange Tech Talk Recap: Why every ISV should know Salesforce Code Analyser and the new Graph Engine
In this article, we’ll explore what’s new and improved in Salesforce Code Analyzer, explain the different approaches to code scanning developers can take, and give you an overview of the new Salesforce Graph Engine.
Employee Spotlight - Anastasia Balueva
We are excited to highlight our Salesforce Developer, Anastasia Balueva, based in Armenia. In this article, we will take a look into her work routine, her passion for technology, and her tips on starting your career as a Salesforce Developer!
How to Work With Your Platform Partners and Reduce Supply Chain Security Risk
In this third and last blog series about supplier risk management, we will focus on the platform partners and their security risks. Learn how to leverage supplementary technology without jeopardizing your system’s integrity.
Employee Spotlight - Evgeny Vladimirov
In this month’s employee spotlight we would like to highlight our QA Lead, Evgeny Vladimirov, based in Montenegro. In this article, you will get to know more about Evgeny’s position at Aquiva Labs, how he became a QA Lead, and his special advice to anyone who wants to follow his career path!
AppExchange-Focused Rating of the Salesforce Winter ‘23 Release Notes
Salesforce winter release is here and there are three major release features around Packaging that we were the most excited about. As your trusted PDO partner, have provided you with an overall rating of each feature.
Employee Spotlight - Attilio Porchia
We are excited to present our Product Owner, Attilio Porchia, based in Warsaw as this month’s employee spotlight. He joined the team ten months ago and he has been a part of various important and successful projects for Aquiva Labs. In this article, you will learn more about Attilio’s path to becoming a Product Owner, his work at Aquiva Labs, and his advice for anyone that would like to follow his successful professional career.
Subcontractor Risk Management & Supply Chain Security 2025
Learn how to reduce supply chain security risks through subcontractor risk management and compliance best practices to secure your digital supply chain.
Employee Spotlight - Sol Zunino
we are excited to highlight our HRBP LATAM, Sol Zunino, based in Argentina. Since she joined Aquiva Labs, she has been an integral part of our company. In this article, you will find about Sol’s fascinating background in Human Resources and Psychology, her exciting professional career, and her love for animals.
Aquiva Labs joins the 1% Pledge Philanthropy Movement
Aquiva Labs is proud to announce its involvement in the 1% Pledge initiative. It is a global philanthropy movement that encourages companies of all sizes to contribute by donating 1% of their staff time, product, profit, and/or equity to charity organizations of their choice.
Top 3 Highlights for HLS from the Salesforce Summer 2022 Release
The Salesforce Summer ‘22 release is here! With a rollout date of June 12, 2022, a huge range of new features and enhancements is just waiting to be discovered. But, these updates cover all industries, not just Healthcare and Life Sciences (HLS). So, what exactly do HLS organizations have waiting for them in the most recent release?
Employee Spotlight - Ewa Smaga
In this July employee spotlight, we are excited to highlight one of our talented Salesforce Developers, Ewa Smaga. In this article, you will get to know Ewa’s life at our company, her decision to change her job, and her advice to anyone who would like to follow her impressive career path.
Adapting to a Changing World: Why Supplier Risk Management Is Crucial for Success
In this Risk Management article, we’ll take a look at what Supplier Risk Management is, why it’s so important, and how to comprehensively assess your business's risks. We’ll also share how Aquiva Labs evaluates partners and platforms we rely on, as well as steps we proactively take to ensure that we are a responsible strategic development supplier to partner with.
Employee Spotlight - Dmitry Nikitin
In this month’s employee spotlight we are excited to present to you Dmitry Nikitin, our Technical Architect who has been a part of Aquiva Labs since the beginning. In the article, you will learn about his career challenges, achievements, and his experience working at Aquiva Labs for the past seven years.
Aquiva Labs: What’s in our DNA?
Our company culture, customer-focused approach, and employee engagement that make Aquiva Labs what it is today.
Employee Spotlight - Patryk Ustymczuk
Salesforce ISV partners should consider working with a Product Development Outsourcer (PDO). Here are 7 things to look out for when selecting a PDO partner.
4 Ways To Turn Digital Disruption Into Opportunity With Salesforce
How do you choose the right consultant to partner in building your app?
Employee Spotlight - Jakub Stefaniak
Salesforce ISV partners should consider working with a Product Development Outsourcer (PDO). Here are 7 things to look out for when selecting a PDO partner.
The “MVP First” Mindset Behind Every Successful Salesforce App
How do you choose the right consultant to partner in building your app?
Employee Spotlight - Anna Bodrova
Salesforce ISV partners should consider working with a Product Development Outsourcer (PDO). Here are 7 things to look out for when selecting a PDO partner.
Aquiva Labs expanding Engineering and Technology Transformation capabilities through new talent
Salesforce ISV partners should consider working with a Product Development Outsourcer (PDO). Here are 7 things to look out for when selecting a PDO partner.
What is Salesforce PDO & How It Differs From Others?
Looking for Salesforce PDOs? Get expert help with app development, security assessments, and tailored Salesforce solutions.
Employee Spotlight - Ben Lourie
Salesforce ISV partners should consider working with a Product Development Outsourcer (PDO). Here are 7 things to look out for when selecting a PDO partner.
How to Choose the Right Salesforce PDO Partner
A complete guide to finding the right Salesforce PDO Partner for your ISV, from Security Review to scalable AppExchange App Development.
