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Solution Brief

Company
A document-automation platform
Industry
Information, Technology & Services
Scope
AI-Powered Document Workflows

Bringing document workflows and e-signatures into Agentforce.

The Challenge

  • Salesforce users wanted to manage document workflows without leaving the CRM
  • Find and use templates, generate documents from record data, and send for signature
  • The whole experience had to move into Agentforce to cut manual work

The Solution

  • Search and view templates, documents, and metadata from inside Salesforce
  • Generate documents from Salesforce records with dynamic token population
  • Filter and retrieve documents (for example, by name or date sent)
  • Link documents to records and send for e-signature directly, then package and submit for Security Review

Business Impact

Documents in the CRM
Templates and documents without a system switch
Generated from records
Document data pulled straight from Salesforce
E-sign in Salesforce
Send and track signatures without leaving the deal

Built On

  • Salesforce Agentforce
  • Document Generation & e-Signature APIs
  • AgentExchange Managed Package
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